FAQ ༘ ⋆
Ai MEi Li
pronounced [i ⋆ may ⋆ lee]
★ ʟᴏᴀɴɪɴɢ ᴀɪ ᴍᴇɪ ʟɪ
CLICK HERE to download & fill out our loan contract.
Due to the 1/1 nature of Ai MEi Li, individual pieces are subject to availability, please get in touch in advance to secure items for the necessary dates:
all loans require a signed contract for protection of our garments & loan fees have been put in place to ensure there is intention for pieces to be used and respected.
for international loans, we ask that tracked postage prices are covered both ways + a safety deposit.
for live shows / concerts, we ask that the garments(s) are purchased as they cannot be returned in a condition suitable to re-loan or sell.
*loaning is especially sensitive to our brand as all our pieces are 1/1 and cannot be replicated or replaced. we want to avoid items being held for unfair amounts of time & left un-used.
*Please leave enough time in advance to account for shipping times. Ai MEi Li is based in LONDON, UK - we have the option to have items fast tracked.
★ ᴄᴜsᴛᴏᴍ ᴀɪ ᴍᴇɪ ʟɪ
Please email us in advance if you want something for a specific time/date. Possibilities may vary depending on what we have available!
*Please bear in mind we post internationally from LONDON, UK - please make sure there is time and space for fair and reasonable deadlines.
★ ʜᴏᴡ ᴛᴏ ᴡᴇᴀʀ ᴀɪ ᴍᴇɪ ʟɪ
We aim to make every piece as multi wear & multi functional as possible. Pieces can be pinned, tied and worn reversible and styled in different ways to manipulate the shape. Ai MEi Li pieces serve as whatever its owner desires ~ have fun with each piece!
HOW TO WEAR
☆ BE PLAYFUL WITH YOUR AI MEI LI
~ all of our tops can be worn reversible
~ use the strings hanging off to tie to your bottoms to create different shapes and silhouettes
~ our long sleeves should be worn like gloves over your fingers
~ most of our long sleeve tops can be worn as skirts and vice versa, with the sleeves hanging off either side for movement and shape. This makes most out our pieces 2 in 1!
~ for more see our highlights on instagram … <3 AI MEI LI MULTIWEAR
★ ɪᴛᴇᴍ ᴀᴠᴀɪʟᴀʙɪʟɪᴛʏ / ᴡɪʟʟ ʏᴏᴜ ʀᴇsᴛᴏᴄᴋ?
A majority of our pieces are 1/1 or limited to small quantities never to be restocked ~ this is to ensure our work stays fresh & special, with each unique piece marking a time in our design process & progress. You can subscribe to our mailing list for for special updates, exclusive content and early access to drops. Alternatively, you can follow our instagram, all drop announcements are made there, you will also be notified of any new product that drops with post notifications on.
★ ʟᴏᴏᴋɪɴɢ ᴀғᴛᴇʀ ᴀɪ ᴍᴇɪ ʟɪ
Please hand wash in cold/cool water or use delicates option on washing machine and let air dry to ensure they stay in the best condition. Our pieces aren’t as delicate as they look! They can be stretched and last well <3
★ ʜᴏᴡ ʟᴏɴɢ ᴅᴏᴇs sʜɪᴘᴘɪɴɢ ᴛᴀᴋᴇ?
We ship worldwide from LONDON, UK 1-3 days after purchases are made. Once your order has been shipped, you will receive a confirmation email with your tracking number. please check your junk folder for this email too!
international postage can take up to 5-7 working days
local postage can take up to 3-5 working days
*Please note this does not account for postal delays - you can check the status of your item on the Royal Mail website with your tracking number.
*if an item is marked “made to order” or “pre-order”, please allow the time stated in the item description to fulfil your order.
★ ʀᴇғᴜɴᴅs
We do not accept refunds unless your product arrives damaged with proof & is returned. Please email aimeili.world@gmail.com with your order number for more.
★ᶜᵁᴿᴿᴱᴺᶜʸ ᶜᴼᴺⱽᴱᴿˢᴵᴼᴺ
Our website automatically converts prices from GBP (BRITISH POUNDS) to your local currency at check out. The price on my website will differ to the amount you are charged with due to the exchange rate & conversion of currency - please don’t be alarmed as this is professionally calculated.
★ᴀɪCʟᴏsᴇᴛ
For aiCloset faq, please click here.
For aiCloset contact form, please click here.
★ sᴛɪʟʟ ʜᴀᴠᴇ ᴀ ǫᴜᴇsᴛɪᴏɴ?
Contact us here
*Please note we do not provide customer service through social media
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